Deep6 matches clinical trials with suitable patients using AI technology, simplifying the process for clinical research and life science companies.

Worked on a product team of 3 as the sole UX Product Designer responsible for all design deliverables including research, conceptual ideation, design recommendations and structural responsibilities.

Created a design system to enhance UI/UX processes and ensure consistency. Design system was part of an initiative to drive greater user satisfaction and quicken conversion times within the product.

Designed Life Sciences application aimed at assisting coordinators in identifying cohorts suitable for clinical trials, while applying new design system standards.

The Experience Design team at BP has over 600 designers and is supported by the Core Design System. I provided support for the design system, which encompassed hundreds of thousands of components and resources for designers.

Worked on Core with a team of roughly 15 reporting into design principal.

Supported design system components, implementing enhancements, pushed updates, created new icons and systems.

Developed standardized photography usage guidelines across BP's design practice, offering direction to more than 600 designers and extending throughout the entire organization.

As part of the app design team, enhanced pay for fuel app experience by integrating new features and improvements to users’ fueling experience. These enhancements improved user pump time by more than 22% compared to previous experiences.

Validated design rationale with user testing and analyzed usage metrics to gauge enhancements in engagement and UX.

Hyatt Hotels is a top 3 global hospitality company, serving millions of guests annually with its extensive range of hospitality and hotel services.

Led the design portion of global navigation redesign for Hyatt.com and World of Hyatt.com, aligning with objectives to enhance user experience and increase comprehension of content, resulting in increased bookings, revenue, and member loyalty.

Worked on a team of five, including the Director of UX, interaction design manager, and a user researcher, to create a navigation system that addressed inconsistencies across various device breakpoints.

Conducted extensive user research, including tree testing, card sorting, and persona refinement, to inform the design process and ensure empathy with user needs and mental models.

Facilitated idea generation sessions and research findings to develop a conceptual framework for the ideal navigation system, incorporating feedback from stakeholders and usability testing to refine interactive concepts.

Lead the design of the IDC Command Center, a platform aimed at streamlining onboarding for new hires at Facebook, resulting in a 29% decrease in average time for hiring managers to complete onboarding tasks.

Conducted extensive user research and testing with both new hires and hiring managers to identify pain points and friction in the onboarding process, ensuring a user-centric design approach.

Implemented iterative design processes, including wireframing, prototyping, and usability testing, to refine the Command Center's functionality and improve communication between hiring managers and new hires.

Utilized analytics and metrics to measure success, demonstrating a significant increase in hiring managers' efficiency and new hires' preparedness for their roles, with a 21% improvement in satisfaction within the first few weeks.

Collaborated within a small team of five UX product designers to create a comprehensive solution that addressed the needs of both user groups, emphasizing empathy and understanding throughout the design and development process.

Developed a streamlined Tableau dashboard that organized data taxonomy into clear, assigned visualization categories.

Translated a list of 160 business questions into six targeted visualizations, starting with a content data matrix and progressing through a structured card sort.

Migrated data into a bucketed map to assign visualization types, enhancing clarity and usability.

Created wireframe interfaces based on architecture research to support the dashboard’s functionality and usability.

Established standardized UX practices, naming conventions, and document structures for the Cars.com UX and Design team, creating adaptive widget libraries for desktop, tablet, and mobile.

Built a consistent folder hierarchy across all design documents, enhancing team reliability and streamlining project structure.

Partnered with two interaction designers to redesign and re-architect a major Cars.com experience, developing user flows, feature diagrams, and both low- and high-fidelity wireframes.

Collaborated with backend architects, frontend developers, product managers, and designers to deliver a user-friendly, highly functional design solution.

Initiated the UX workflow at Gogo through discovery meetings with product managers, collaborating to align on business requirements and define user stories.

Roadmapped tasks and deliverables based on these initial requirements, ensuring clear alignment across all project stages.

Conducted user research and created essential architecture assets, including user flow diagrams, feature lists, and detailed diagrams, to inform the foundational stages of design.

Prioritized a structured approach to early-stage research and architecture, setting a solid groundwork for seamless development and implementation.

Collaborated with UX team members on interactive prototypes, enhancing the usability and experience of Cisionpoint software.

Created clean, effective design concepts that improved site architecture and supported product growth, translating wireframes into polished, final visual designs for a web-based application.

Coordinated with the team on new interface designs and prototypes, compiling detailed specifications to ensure consistency and clarity across implementations.

Maintained the company’s visual brand across mobile and web platforms, and worked with UX architects to develop data-driven user personas using a high-fidelity user matrix.